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OOHAi Global Privacy Policy

Effective Date: January 5, 2026Last Updated: January 5, 20261. IntroductionOOHAi respects privacy and is committed to protecting personal information in accordance with applicable privacy and data protection laws, including the Australian Privacy Act 1988, the General Data Protection Regulation, and the California Consumer Privacy Act where applicable.This Global Privacy Policy explains how OOHAi Pty Ltd manages personal information across its products and services. It sets out general privacy principles, governance, and individual rights.Specific products and services may be governed by additional service specific privacy notices, which provide more detailed and contextual information about data processing for those services.2. Who We AreCompany Name: OOHAi Pty LtdABN: 66 685 032 026Registered Address: 13a Wanneroo Rd, Joondana, WA 6060, AustraliaWebsite: https://oohai.auPrivacy and Support Contact: support@oohai.com.auOOHAi Pty Ltd acts as the data controller for its platform operations and business relationships, unless otherwise stated in a service specific privacy notice.3. Scope and ApplicationThis Global Privacy Policy applies to all OOHAi products, platforms, and services, including advertising and display systems, audience measurement and analytics, advertiser and device owner platforms, mobile and web applications, rideshare related services, websites, communications, and support channels.Where a service specific privacy notice applies, that notice supplements this Global Privacy Policy and takes precedence for matters specific to that service.This policy does not apply to third party websites, applications, or services that may be linked from OOHAi platforms.4. Privacy PrinciplesOOHAi operates under the following core privacy principles:
  • Lawfulness and fairness in all data processing.
  • Purpose limitation and data minimisation.
  • Privacy by design and by default.
  • Transparency and accountability.
  • Security and integrity of information.
  • Respect for individual rights.
5. Categories of InformationDepending on the product or service used, OOHAi may process the following categories of information:
  • Business and account information.
  • Contact and communication details.
  • Platform usage and technical data.
  • Transaction and billing records.
  • Aggregated analytics and performance data.
  • Support requests and correspondence.
Details about specific data categories collected for a particular service are described in the relevant service specific privacy notice.6. Lawful Basis for ProcessingOOHAi processes information only where a lawful basis applies, including performance of a contract, compliance with legal obligations, legitimate interests pursued by OOHAi balanced against individual rights, and consent where required by law.7. How Information Is UsedInformation is used to operate and maintain OOHAi platforms and services, deliver contracted services and features, process payments and manage accounts, provide analytics and reporting, communicate with customers and partners, provide customer support, improve products and security, and meet legal and regulatory obligations.OOHAi does not use personal information for unrelated purposes without a lawful basis.8. Sharing of InformationOOHAi may share information with service providers that support platform operations, payment processors and infrastructure providers, professional advisers where required, and authorities where disclosure is required by law.All service providers are subject to contractual confidentiality and security obligations.OOHAi does not sell personal information.9. International Data TransfersOOHAi operates internationally. Information may be processed or accessed from locations outside the country in which it was collected.Where cross border transfers occur, OOHAi applies appropriate safeguards, including contractual protections, security controls, and encryption.Enterprise customers may request specific data residency arrangements where available.10. Data SecurityOOHAi implements reasonable technical and organisational measures to protect information, including encryption in transit and at rest, role based access controls, monitoring and logging, secure development practices, and incident response procedures.No system is completely secure. If you believe your information has been compromised, contact support@oohai.com.au.11. Data RetentionOOHAi retains information only for as long as necessary for its intended purpose and in accordance with legal obligations.Retention periods vary by data type and service. Detailed retention rules are defined in OOHAi retention documentation and service specific privacy notices.Information is deleted or anonymised once retention periods expire, unless further retention is required by law.12. Individual RightsDepending on your location and applicable law, you may have the right to access personal information, correct inaccurate information, request deletion, restrict or object to processing, request data portability, and withdraw consent where processing is based on consent.Requests can be submitted to support@oohai.com.au. OOHAi responds within the timeframes required by applicable law.13. Children and Vulnerable IndividualsOOHAi services are not designed to knowingly collect personal information from children.Where services operate in public environments, OOHAi applies privacy by design principles and aggregated processing to avoid identification, profiling, or targeting of children or vulnerable individuals.14. Cookies and Similar TechnologiesOOHAi websites and platforms may use cookies and similar technologies.Details about cookie usage, purposes, and preferences are provided in the OOHAi Website Cookie Notice.15. Changes to This PolicyOOHAi may update this Global Privacy Policy from time to time.Material changes will be communicated through appropriate channels.The latest version will always be available on OOHAi websites.16. Contact and ComplaintsFor privacy related questions, data requests, or complaints, contact support@oohai.com.au.OOHAi maintains internal procedures and designated personnel responsible for privacy compliance and request handling.If you are not satisfied with our response, you may lodge a complaint with the relevant supervisory authority in your jurisdiction.17. DefinitionsPersonal Information means information relating to an identified or identifiable individual.Aggregated Data means data that cannot reasonably identify an individual.Processing means any operation performed on information.AcknowledgmentBy using OOHAi services, you acknowledge that you have read and understood this Global Privacy Policy.